GRI Standards Content index

Universal standards

Organization profile

GRI-Indicator

 

Links within this report

 

External links

 

Comments

102-1 Name of the organization

 

#KPMG
Imprint

 

 

 

 

102-2 Activities, brands, products, and services

 

#KPMG
Business model

 

AR: Group business model

 

 

102-3 Location of headquarters

 

#KPMG
Imprint

 

 

 

 

102-4 Location of operations

 

#KPMG
Business model

 

AR: Group business model
AR: Consolidation group
AR: Affiliated companies

 

 

102-5 Ownership and legal form

 

#KPMG
Imprint

 

AR: Shareholder structure of METRO AG
AR: Non-financial statement

 

 

102-6 Markets served

 

#KPMG
Business model

 

AR: Group business model

 

 

102-7 Scale of the organization

 

#KPMG
Key Performance Indicators – Empower People – Employees
Key Performance Indicators – Company

 

AR: Group business model
AR: Asset, financial and earnings position
AR: Capital structure

 

METRO's sales lines sell products from renowned manufacturers as well as own brands that combine high quality with an attractive price. In Germany, for example, the entire assortment comprises around 80,000 articles at Real and around 140,000 at METRO Wholesale.

102-8 Information on employees and other workers

 

#KPMG
Key Performance Indicators – Empower People – Employees
Key Performance Indicators – Empower People – Part-time rate

 

 

 

Due to different legal regulations in the individual countries in which METRO operates, it is not meaningful to indicate the proportion of fixed-term employment contracts.
Since the proportion of persons who are not employees or employees bound by instructions (including employees and employees of contractual partners bound by instructions) is immaterial, it is not reported.

102-9 Supply chain

 

#KPMG
Business model
Sustainable Value Creation model
Sustainability approach METRO Sustainable
Sustainability approach Real

 

 

 

As a retail and wholesale company, our supply chain can be simplified as follows: Manufacturers, producers and producers of food and non-food products; transport, storage and distribution; stores; consumers.
Our supply chain management approaches can be found in the Sustainable Procurement and Assortment section.

102-10 Significant changes to the organization and its supply chain

 

#KPMG

 

AR: The year in review

 

In our purchasing processes we make sure that we are not dependent on our suppliers. Our supplier structure has not changed significantly in this respect. Accordingly, we do not report changes in supplier location, supply chain structure or supplier relationships (including selection and termination).
METRO's internal structures have also largely remained the same. The chapter Review of the Annual Report provides information on the changes.

102-11 Precautionary Principle or approach

 

#KPMG
Sustainability approach METRO Sustainable
Responsibility – Secure Planet
Responsibility – Unfold Prosperity
Responsibility – Enhance Partnership

 

Environmental guidelines

 

 

102-12 External initiatives

 

 

 

Our Commitments and Guidelines

 

 

102-13 Membership of associations

 

 

 

Memberships in selected organisations

 

 

Strategy

Ethics and integrity

GRI-Indicator

 

Links within this report

 

External links

 

Comments

102-16 Values, principles, standards, and norms of behavior

 

#KPMG
Sustainability approach METRO Sustainable
Empower People – Supply chain
Empower People – Fair and safe working conditions
Empower People – Occupational safety and health management
Responsibility – Unfold Prosperity

 

Our Commitments and Guidelines
AR: Corporate Governance Report

 

 

102-17 Mechanisms for advice and concerns about ethics

 

 

 

AR: Respect of human rights
Report abuses

 

 

Governance

GRI-Indicator

 

Links within this report

 

External links

 

Comments

102-18 Governance structure

 

#KPMG
Sustainability management

 

AR: The Management Board
AR: Advice and supervision in consultation with the Management Board
AR: Work in the committees
AR: Division of duties and areas of responsibility between the Management Board and the Supervisory Board
AR: Non-financial statement

 

 

102-20 Executive-level responsibility for economic, environmental, and social topics

 

 

 

AR: The Management Board

 

 

102-21 Consulting stakeholders on economic, environmental, and social topics

 

#KPMG
Stakeholder relations

 

 

 

 

102-22 Composition of the highest governance body and its committees

 

 

 

AR: Corporate Governance Report

 

 

102-23 Chair of the highest governance body

 

 

 

AR: Report of the Supervisory Board

 

 

102-24 Nominating and selecting the highest governance body

 

 

 

AR: Corporate Governance Report

 

 

102-25 Conflicts of interest

 

 

 

AR: Report of the Supervisory Board

 

 

102-26 Role of highest governance body in setting purpose, values, and strategy

 

 

 

AR: Corporate Governance Report

 

 

102-27 Collective knowledge of highest governance body

 

 

 

AR: Corporate Governance Report

 

 

102-29 Identifying and managing economic, environmental, and social impacts

 

#KPMG
2018 materiality analysis
Sustainability approach METRO Sustainable

 

 

 

 

102-30 Effectiveness of risk management processes

 

 

 

AR: Risk and opportunity report

 

 

102-31 Review of economic, environmental, and social topics

 

 

 

AR: Risk and opportunity report

 

 

102-33 Communicating critical concerns

 

 

 

AR: Compliance and risk management

 

 

102-34 Nature and total number of critical concerns

 

 

 

AR: Risk and opportunity report

 

 

102-35 Remuneration policies

 

 

 

AR: Remuneration report

 

 

102-36 Process for determining remuneration

 

 

 

AR: Remuneration report

 

 

102-37 Stakeholders’ involvement in remuneration

 

 

 

AR: Remuneration report

 

 

102-40 List of stakeholder groups

 

#KPMG
Stakeholder relations

 

 

 

 

102-41 Collective bargaining agreements

 

 

 

 

 

The proportion of employees who are represented by an independent trade union or whose interests are covered by collective agreements is around 70 percent.

Stakeholder engagement

GRI-Indicator

 

Links within this report

 

External links

 

Comments

102-42 Identifying and selecting stakeholders

 

#KPMG
Stakeholder relations

 

 

 

The exchange takes place with stakeholders along the entire value chain and takes into account both our impact and the potential impact on us.

102-43 Approach to stakeholder engagement

 

#KPMG
Stakeholder relations

 

 

 

 

102-44 Key topics and concerns raised

 

#KPMG
Stakeholder relations
Responsibility – Enhance Partnership

 

AR: Customer satisfaction and innovation management

 

 

Reporting principles

GRI-Indicator

 

Links within this report

 

External links

 

Comments

102-45 Entities included in the consolidated financial statements

 

#KPMG
Business modell

 

AR: Consolidation group
AR: Affiliated companies

 

The METRO Corporate Responsibility Report 2017/18 covers the main operating units, including the sales lines and service companies as well as the holding. In addition, the respective scope is noted in the indicators.

102-46 Defining report content and topic Boundaries

 

#KPMG
Stakeholder relations
2018 materiality analysis

 

 

 

 

102-47 List of material topics

 

#KPMG
2018 materiality analysis

 

 

 

 

102-48 Restatements of information

 

Key performance indicators

 

 

 

Any new representations of information in comparison with previous reports are explained by footnotes at the appropriate points, where available.

102-49 Changes in reporting

 

 

 

AR: Consolidation group

 

Important changes to the scope of the report and the limitations of aspects, if any, are explained in the appropriate places.

102-50 Reporting period

 

#KPMG
About this report

 

 

 

 

102-51 Date of most recent report

 

#KPMG
About this report

 

 

 

 

102-52 Reporting cycle

 

#KPMG
About this report

 

 

 

 

102-53 Contact point for questions regarding the report

 

#KPMG
Imprint

 

 

 

 

102-54 Claims of reporting in accordance with the GRI Standards

 

#KPMG
About this report

 

 

 

 

102-55 GRI content index

 

#KPMG
GRI Standards Content index

 

 

 

 

102-56 External assurance

 

#KPMG
About this report

 

Assurance about this report

 

 

Topic specific standards

Economic

Economic performance

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Goals and strategy

 

 

 

 

103-3 Beurteilung des Managementansatzes

 

 

 

AR: Goals and strategy

 

 

 

 

GRI 201: Economic performance 2017/18

 

 

 

 

 

 

 

 

201-1 Direct economic value generated and distributed

 

#KPMG
Key Performance Indicators – Enhance Partnership

 

AR: Cash flow statement
AR: Financial liabilities
AR: Other taxes

 

For reasons of competition law, we do not report the value generated and distributed in detail separately at national, regional or store level.

 

 

201-2 Financial implications and other risks and opportunities due to climate change

 

#KPMG
Carbon footprint

 

AR: Presentation of the risk situation
METRO's carbon footprint

 

Since 2006, our participation in the CDP Climate Change Survey has enabled us to provide public information on the risks and opportunities arising from climate change. CDP Climate Change Survey

 

 

201-3 Defined benefit plan obligations and other retirement plans

 

 

 

Die Angaben zu 201-3 a-e befinden sich an folgenden Stellen:
AR: Development of employee numbers
AR: Development of staff expenses
AR: Capital structure
AR: Balance sheet
AR: Provisions for post-employment benefits plans and similar obligations

 

Due to the different pension schemes, it is not possible to separate contributions from employers and employees.
Figures on participation in a voluntary, group-wide future package in Germany can be found in the section on the development of personnel expenses.

 

 

201-4 Financial assistance received from government

 

 

 

AR: Other operating income

 

 

 

 

Market presence

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

 

 

AR: Employees

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Employees

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Employees

 

 

 

 

GRI 103: Market Presence 2017/18

 

 

 

 

 

 

 

 

Procurement practices

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis
Secure Planet – Purchasing policy and sustainable procurement
Responsibility – Unfold Prosperity

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Secure Planet – Purchasing policy and sustainable procurement
Responsibility – Unfold Prosperity

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Secure Planet – Purchasing policy and sustainable procurement
Responsibility – Unfold Prosperity

 

 

 

 

 

 

GRI 103: Procurement Practices 2017/18

 

 

 

 

 

 

 

 

204-1 Proportion of spending on local suppliers

 

#KPMG
Secure Planet – Local sourcing

 

 

 

We are currently working on a definition for "local suppliers" and the corresponding data collection. Therefore, we do not yet report this indicator.

 

 

Anti-corruption

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Compliance and risk management

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Compliance and risk management

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Compliance and risk management

 

 

 

 

GRI 205: Anti-corruption 2017/18

 

 

 

 

 

 

 

 

205-1 Operations assessed for risks related to corruption

 

 

 

AR: Risk and opportunity report

 

All operating companies and service companies of METRO (except companies with minority shareholdings) are reviewed for compliance risks such as corruption.

Every year, METRO holds workshops on compliance risk assessment. Within the framework of the workshops, various compliance risks such as corruption are checked for their damage potential and their probability of occurrence in the respective company. Various risk scenarios were developed for the audit, for example on active or passive corruption towards various stakeholders such as suppliers or civil servants. The results of the risk assessment in the companies are reviewed and consolidated at Group level as part of corporate risk management.

METRO's business activities are subject to a large number of legal norms and voluntary commitments. The legal requirements have become more comprehensive and complex, as have the expectations customers and the public have of the company's compliance. In order to meet these requirements, METRO has introduced and continuously expanded a Group-wide compliance management system. The aim of this system is to systematically and permanently prevent violations of the law within the company. METRO regularly identifies behavioural risks.

The focus of our compliance management is on the prevention of corruption and cartels. Corruption risks can arise when dealing with authorities and civil servants, for example as part of international expansion or approval procedures. They can also occur in business relationships with suppliers and other business partners. The Group-wide compliance management system also covers data protection and other regulatory, criminal and labor law risks such as discrimination.

On the basis of the compliance risks identified and examined, the necessary organizational structures are set up as part of the compliance management system. Within the existing structures, the responsible departments are responsible for the seamless management and control of risks.

In order to manage the compliance risks identified, METRO AG has issued Group-wide guidelines, such as a cartel guideline with working aids for negotiations with suppliers. This guideline also contains sample formulations for the communication with suppliers in compliance with antitrust law. METRO AG has also introduced Group-wide corruption prevention guidelines which lay down rules of conduct for dealing with authorities and civil servants on the one hand and business partners on the other. The corruption prevention guidelines also provide for a compliance audit of business partners in risk areas before entering into a business relationship.

 

 

205-2 Communication and training about anti-corruption policies and procedures

 

#KPMG
United Nations Global Compact – Anti-corruption measures

 

AR: Compliance and risk management

 

METRO has established procedures for training and regulations management that apply to all operating companies and service companies (except for companies with minority shareholdings) and promote compliance and the prevention of corruption. The training and regulation management processes apply throughout the Group and affect employees as well as members of the management bodies.

The target groups of the anti-corruption guidelines and procedures are defined according to their significance in terms of content and organization. They are distributed either via the intended IT tool or by cascading information about the management levels. The target groups for training measures are defined according to a risk-based approach, which is based, among other things, on the risk profile of the function or position in the company. Executives are as much a part of this approach as employees. A risk-oriented selection is made for temporary staff. Training management can be used to adequately monitor participation in training. The adoption of policies and procedures is checked using the tool.

In fiscal 2017/18, new employees were informed about anti-corruption guidelines and procedures. In addition, anti-corruption guidelines are regularly communicated via internal communication channels such as the intranet or the social network. As the existing anti-corruption guidelines were not revised, no separate notification was made about the planned IT tool.

In fiscal 2015/16, based on the results of the most recent annual compliance report, anti-corruption training courses were held in 84 percent of all participating operating and service companies for over 90 percent of employees and managers, including members of management bodies.

In the same period, anti-corruption training courses in 16 percent of companies reached less than 90 percent of employees and managers. Measures to optimize the training rate in these companies have already been initiated.

All relevant business partners must complete a Compliance Questionnaire for Business Partners (BPQ) before concluding a contract with METRO for the first time. A new survey is carried out at regular intervals. The BPQ covers compliance-relevant topics and is intended to give indications of non-compliance with the specifications on the part of the suppliers.

A breakdown by regions and employee categories is generally not published.

 

 

Anti-competitive behavior

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Compliance and risk management

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Compliance and risk management

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Compliance and risk management

 

 

 

 

GRI 206: Anti-competitive behavior 2017/18

 

 

 

 

 

 

 

 

206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

 

 

 

AR: Remaining legal issues

 

Information on legal disputes, investigations and other legal matters as well as on the associated potential risks and effects for METRO can be found in section 47 Other legal matters in the notes to the consolidated financial statements of METRO AG as of 30 September 2018.

Only legal matters of material importance for the net assets, financial position and results of operations of the Group or METRO AG are reported. The principle of materiality of management reporting is derived from § 315 HGB in conjunction with DRS 20 for the consolidated financial statements of METRO AG and from § 289 HGB in conjunction with DRS 20 for the individual financial statements of METRO AG.

 

 

Environmental

Materials

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Secure Planet – Reducing and avoiding waste

 

 

 

 

 

 

GRI 301: Materials 2017/18

 

 

 

 

 

 

 

 

301-2 Recycled input materials used

 

#KPMG
Secure Planet – Amount of waste and recycling rate

 

 

 

 

 

 

Energy

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

GRI 302: Energy 2017/18

 

 

 

 

 

 

 

 

302-1 Energy consumption within the organization

 

#KPMG
Secure Planet – Total energy consumption

 

 

 

We do not sell significant quantities of energy to third parties. The consumption of the individual energy sources is converted into MWh using standard factors.

 

 

302-2 Energy consumption outside of the organization

 

 

 

 

 

As part of our Impact Assessment, we have made a first assessment of energy consumption and GHG emissions in the supply chain. However, we are not yet reporting on this.

 

 

302-3 Energy intensity

 

#KPMG
Secure Planet – Electricity, heating and cooling energy consumption

 

 

 

The reported energy intensity figure includes only the energy consumption within the organization.

 

 

302-4 Reduction of energy consumption

 

#KPMG
Secure Planet – Improving energy efficiency and making energy savings
Sustainability approach METRO Sustainable
Responsibility Real – Climate protection target for 2030
Secure Planet – Total energy consumption

 

 

 

 

 

 

Water

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

GRI 303: Water 2017/18

 

 

 

 

 

 

 

 

303-1 Water withdrawal by source

 

#KPMG
Secure Planet – Water withdrawal and wastewater generated

 

 

 

 

 

 

Emissions

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis
Responsibility – Secure Planet

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Secure Planet

 

 

 

 

 

 

GRI 305: Emissions 2017/18

 

 

 

 

 

 

 

 

305-1 Direct (Scope 1) GHG emissions

 

#KPMG
Secure Planet – Greenhouse gas emissions in t CO2

 

 

 

The indicators for greenhouse gases are reported in CO2 equivalents and include all Kyoto gases.
Biogenic Scope-1 emissions are not significant for us and are therefore not reported separately.

 

 

305-2 Energy indirect (Scope 2) GHG emissions

 

#KPMG
Secure Planet – Greenhouse gas emissions in t CO2

 

 

 

The indicators for greenhouse gases are reported in CO2 equivalents and include all Kyoto gases.

 

 

305-3 Other indirect (Scope 3) GHG emissions

 

#KPMG
Secure Planet – Greenhouse gas emissions in t CO2

 

 

 

The indicators for greenhouse gases are reported in CO2 equivalents and include all Kyoto gases.

 

 

305-4 GHG emissions intensity

 

#KPMG
Secure Planet – Greenhouse gas emissions in kg CO2 (CO2 equivalents) per m2 selling and delivery space

 

 

 

 

 

 

305-5 Reduction of GHG emissions

 

#KPMG
Key Performance Indicators – Secure Planet
Secure Planet – Trends in the emission sources included in the climate protection target

 

 

 

 

 

 

Effluents and waste

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis
Secure Planet – Reducing and avoiding waste

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Secure Planet – Reducing and avoiding waste

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Secure Planet – Reducing and avoiding waste

 

 

 

 

 

 

GRI 306: Effluents and Waste 2017/18

 

 

 

 

 

 

 

 

306-1 Water discharge by quality and destination

 

#KPMG
Secure Planet – Water withdrawal and wastewater generated

 

 

 

 

 

 

306-2 Waste by type and disposal method

 

#KPMG
Secure Planet – Amount of waste and recycling rate

 

 

 

The determination of the waste disposal method is based on the information provided by the waste disposal service providers we use.

 

 

Environmental compliance

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Risk and opportunity report

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Risk and opportunity report

 

 

 

 

GRI 307: Environmental Compliance 2017/18

 

 

 

 

 

 

 

 

307-1 Non-compliance with environmental laws and regulations

 

 

 

AR: Risk and opportunity report

 

 

 

 

Supplier Environmental Assessment

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Unfold Prosperity
Secure Planet – Purchasing policy and sustainable procurement
Responsibility – Enhance Partnership

 

Sustainable procurement

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Unfold Prosperity
Secure Planet – Purchasing policy and sustainable procurement
Responsibility – Enhance Partnership

 

 

 

 

 

 

GRI 308: Supplier Environmental Assessment 2017/18

 

 

 

 

 

 

 

 

308-1 New suppliers that were screened using environmental criteria

 

#KPMG
Commitments and management systems

 

 

 

 

 

 

308-2 Negative environmental impacts in the supply chain and actions taken

 

#KPMG
Secure Planet – Goals for responsible product range composition

 

Sustainable procurement

 

 

 

 

Social

Employment

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis
Responsibility – Empower People

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Empower People

 

AR: Employees
AR: Sustainable human resource strategy
AR: Succession planning and compensation models
AR: Diversity management

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Empower People

 

AR: Employees
AR: Sustainable human resource strategy
AR: Succession planning and compensation models
AR: Diversity management

 

 

 

 

GRI 401: Employment 2017/18

 

 

 

 

 

 

 

 

401-1 New employee hires and employee turnover

 

#KPMG
Empower People – New employees by gender
Empower People – New employees by age group
Empower People – Employee turnover by gender
Empower People – Employee turnover by gender

 

 

 

 

 

 

Labor and management relations

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Employer-employee relationships

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Employer-employee relationships

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Employer-employee relationships

 

 

 

 

GRI 402: Labor and management relations 2017/18

 

 

 

 

 

 

 

 

402-1 Minimum notice periods regarding operational changes

 

 

 

 

 

The rules on minimum notice periods vary from country to country.

 

 

Occupational health and safety

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Occupational safety and health management

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Occupational safety and health management

 

 

 

 

GRI 403: Occupational health and safety 2017/18

 

 

 

 

 

 

 

 

403-1 Workers representation in formal joint management–worker health and safety committees

 

 

 

 

 

In 2017/18, an Occupational Health and Safety Circle was established in 21 of 34 legal entities.

 

 

403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

 

#KPMG
Key Performance Indicators – Empower People – Occupational safety and health management

 

 

 

We report the key figures that are material to us. The type of accidents and the underlying causes are evaluated internally by us in order to derive appropriate precautionary measures. The internal recording also includes accidents involving contractors.

 

 

Training and education

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Continued development of employees

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Recruiting employees
AR: Succession planning and compensation models
AR: Continued development of employees

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Recruiting employees
AR: Succession planning and compensation models
AR: Continued development of employees

 

 

 

 

GRI 404: Training and education 2017/18

 

 

 

 

 

 

 

 

404-1 Average hours of training per 2017 per employee

 

#KPMG
Key Performance Indicators – Empower People – Continuing professional development

 

 

 

The breakdown by gender and employee groups is not a relevant factor for us and is therefore not published.

 

 

404-2 Programs for upgrading employee skills and transition assistance programs

 

 

 

AR: Continued development of employees
AR: Succession planning and compensation models

 

 

 

 

404-3 Percentage of employees receiving regular performance and career development reviews

 

 

 

AR: Individual job performance reviews

 

 

 

 

Diversity and equal opportunity

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Diversity management

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Diversity management

 

 

 

 

GRI 405: Diversity and equal opportunity 2017/18

 

 

 

 

 

 

 

 

405-1 Diversity of governance bodies and employees

 

#KPMG
Key Performance Indicators – Empower People – Gender breakdown in managerial positions
Key Performance Indicators – Empower People – Managers by age group
Key Performance Indicators – Empower People – Number of nationalities among managers
Key Performance Indicators – Empower People – Employees
Key Performance Indicators – Empower People – Employees by age group
Key Performance Indicators – Empower People – Number of nationalities

 

 

 

 

 

 

405-2 Ratio of basic salary and remuneration of women to men

 

 

 

 

 

Initial surveys have been carried out, but the figures have not yet been published.

 

 

Non-discrimination

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
UN Global Compact: PRINCIPLE 6: Elimination of discrimination

 

AR: Employer-employee relationships
AR: Diversity management

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
UN Global Compact: PRINCIPLE 6: Elimination of discrimination

 

AR: Employer-employee relationships
AR: Diversity management

 

 

 

 

GRI 406: Non-discrimination 2017/18

 

 

 

 

 

 

 

 

406-1 Incidents of discrimination and corrective actions taken

 

#KPMG
UN Global Compact: PRINCIPLE 6

 

 

 

 

 

 

Freedom of association and collective bargaining

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Employer-employee relationships

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Responsibility – Empower People – Fair and safe working conditions for our employees
Responsibility – Empower People – Supply chain

 

AR: Employer-employee relationships

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Responsibility – Empower People – Fair and safe working conditions for our employees
Responsibility – Empower People – Supply chain

 

AR: Employer-employee relationships

 

 

 

 

GRI 407: Freedom of association and collective bargaining 2017/18

 

 

 

 

 

 

 

 

407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

 

#KPMG
Responsibility – Empower People – Supply chain

 

 

 

 

 

 

Child Labor

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

GRI 408: Child Labor 2017/18

 

 

 

 

 

 

 

 

408-1 Operations and suppliers at significant risk for incidents of child labor

 

#KPMG
Empower People – Supply chain

 

AR: Employer-employee relationships

 

 

 

 

Forced or compulsory labor

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

GRI 409: Forced or compulsory labor 2017/18

 

 

 

 

 

 

 

 

409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

Human rights assessment

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Empower People – Supply chain
United Nations Global Compact – Support for human rights

 

AR: Employer-employee relationships
Global principles on fair working conditions
BSCI Code of Conduct

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Empower People – Supply chain
United Nations Global Compact – Support for human rights

 

AR: Employer-employee relationships
Global principles on fair working conditions
BSCI Code of Conduct

 

 

 

 

GRI 412: Human rights assessment 2017/18

 

 

 

 

 

 

 

 

412-1 Operations that have been subject to human rights reviews or impact assessments

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

412-2 Employee training on human rights policies or procedures

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

Supplier social assessment

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

Procurement and product range composition

 

 

 

 

103-2 The management approach and its components

 

 

 

Procurement and product range composition

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

Procurement and product range composition

 

 

 

 

GRI 414: Supplier social assessment 2017/18

 

 

 

 

 

 

 

 

414-1 New suppliers that were screened using social criteria

 

#KPMG
Empower People – Supply chain

 

 

 

It is currently not possible to mention the percentage because new suppliers are not recorded separately. Entry is planned for the future.

 

 

414-2 Negative social impacts in the supply chain and actions taken

 

#KPMG
Empower People – Supply chain

 

 

 

 

 

 

Customer health and safety

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

AR: Risk and opportunity report

 

 

 

 

103-2 The management approach and its components

 

 

 

AR: Risk and opportunity report

 

 

 

 

103-3 Evaluation of the management approach

 

 

 

AR: Risk and opportunity report

 

 

 

 

GRI 416: Customer health and safety 2017/18

 

 

 

 

 

 

 

 

416-1 Assessment of the health and safety impacts of product and service categories

 

 

 

AR: Risk and opportunity report

 

 

 

 

Customer Privacy

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

#KPMG
Sustainability approach METRO Sustainable

 

AR: Non-financial statement

 

 

 

 

103-3 Evaluation of the management approach

 

#KPMG
Sustainability approach METRO Sustainable

 

 

 

 

 

 

GRI 418: Customer Privacy 2017/18

 

 

 

 

 

 

 

 

418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

 

 

 

AR: Non-financial statement

 

 

 

 

Socioeconomic Compliance

GRI-Indicator

 

Links within this report

 

External links

 

Comments

 

Reason(s) of omission(s)

GRI 103: Management approach 2017/18

 

 

 

 

 

 

 

 

103-1 Explanation of the material topic and its Boundary

 

#KPMG
2018 materiality analysis

 

 

 

 

 

 

103-2 The management approach and its components

 

UN GC – Anti-corruption measures

 

AR: Compliance and risk management
AR: Risk and opportunity report

 

 

 

 

103-3 Evaluation of the management approach

 

UN GC – Anti-corruption measures

 

AR: Compliance and risk management
AR: Risk and opportunity report

 

 

 

 

GRI 419: Socioeconomic Compliance 2017/18

 

 

 

 

 

 

 

 

419-1 Non-compliance with laws and regulations in the social and economic area

 

UN GC – Anti-corruption measures

 

AR: Compliance and risk management
AR: Risk and opportunity report