Materiality analysis 2019/20

In the course of financial year 2019/20 we have verified our sustainability topics resulting from the materiality analysis 2017/18 in accordance with the requirements of § 289c of the German Commercial Code and the reporting standard of the Global Reporting Initiative (GRI). The assessment of the issues was carried out by the members of the Sustainability Committee on the basis of the legally required materiality definition and by the experts of METRO’s Corporate Responsibility department using the GRI criteria. The result of the verification, taking into account the two dimensions of METRO’s influence on the topic and stakeholder relevance, comprises 18 key issues.

  1. Fundamental principles and rights in the workplace
  2. Compliance with human rights in our own business
  3. Human rights and fair working conditions along the value chain
  4. Employability
  5. Human capital development
  6. Compliance
  7. Customer relationship and innovation management
  8. Diversity and equal opportunities
  9. Health and safety at work
  1. Data protection
  2. Supplier development
  3. Sustainable economic development
  4. Energy consumption in our own business
  5. Food Waste in our own business
  6. Organic and Responsible Products
  7. Conscious Proteins
  8. Raw Material Sourcing
  9. Packaging and Plastic.

Of these 18 topics, 14 were already material in accordance with §289c German Commercial Code – taking into account the two perspectives of business relevance and METRO’s influence on the topic. These topics were accordingly addressed in the non-financial statement in METRO’s annual report. In addition, certain sustainability-related aspects of these topics, which are essential according to the German Commercial Code (HGB), are also highlighted in the CR Report insofar as they are related to the strategic focus topics of our sustainability strategy.

Information on the management approaches to the 18 material topics can be found below. Further information can be found in the GRI Content Index

Fundamental Principles and Rights in the Workplace

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

UN GC – Human rights and labour standards

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

UN GC – Human rights and labour standards

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

UN GC – Human rights and labour standards

Compliance with Human Rights in our Own Business

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Human Rights

 

 

 

CRR: Commitments, positions and targets – Human Rights

 

 

 

UN GC – Human rights and labour standards

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

UN GC – Human rights and labour standards

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

UN GC – Human rights and labour standards

Human Rights and Fair Working Conditions along the Value Chain/Human Rights

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Human Rights

 

 

 

CRR: Commitments, positions and targets – Human Rights

 

 

 

UN GC – Human rights and labour standards

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Human Rights

 

 

 

CRR: Commitments, positions and targets – Human Rights

 

 

 

UN GC – Human rights and labour standards

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Respect for human rights

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Human Rights

 

 

 

CRR: Commitments, positions and targets – Human Rights

 

 

 

UN GC – Human rights and labour standards

Employability

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests

 

 

 

CRR: Materiality analysis 2019/20

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests

Human Capital Development

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Training and development

 

 

 

CRR: Materiality analysis 2019/20

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Training and development

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Training and development

Compliance

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Combating corruption and bribery

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

UN GC – Anti-corruption measures

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Combating corruption and bribery

 

 

 

UN GC – Anti-corruption measures

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Combating corruption and bribery

 

 

 

UN GC – Anti-corruption measures

Customer Relationship and Innovation Management

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Customer satisfaction and innovation management

 

 

 

CRR: Materiality analysis 2019/20

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Customer satisfaction and innovation management

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Customer satisfaction and innovation management

Diversity and Equal Opportunities/Diversity and Inclusion

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Equal opportunities at work

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Diversity and Inclusion

 

 

 

CRR: Commitments, positions and targets – Diversity and Inclusion

 

 

 

UN GC – Human rights and labour standards

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Equal opportunities at work

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Diversity and Inclusion

 

 

 

CRR: Commitments, positions and targets – Diversity and Inclusion

 

 

 

UN GC – Human rights and labour standards

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Equal opportunities at work

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Diversity and Inclusion

 

 

 

CRR: Commitments, positions and targets – Diversity and Inclusion

 

 

 

UN GC – Human rights and labour standards

Health and Safety at Work

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

UN GC – Human rights and labour standards

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

 

 

 

UN GC – Human rights and labour standards

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

 

 

 

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

 

 

 

UN GC – Human rights and labour standards

Data Protection

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Protection of personal data

 

 

 

CRR: Materiality analysis 2019/20

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Protection of personal data

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Protection of personal data

Supplier Development

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

103-2

 

The management approach and its components

 

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

103-3

 

Evaluation of the management approach

 

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

Sustainable Economic Development

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – METRO SUSTAINABLE

 

 

 

AR: Combined non-financial statement of METRO AG – Actively managing sustainability

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: METRO SUSTAINABLE

 

 

 

CRR: Management approach

103-2

 

The management approach and its components

 

AR: Goals and strategy

 

 

 

AR: Combined non-financial statement of METRO AG – METRO SUSTAINABLE

 

 

 

AR: Combined non-financial statement of METRO AG – Actively managing sustainability

 

 

 

CRR: Management approach

 

 

 

CRR: My sustainable Restaurant

103-3

 

Evaluation of the management approach

 

AR: Goals and strategy

 

 

 

AR: Combined non-financial statement of METRO AG – METRO SUSTAINABLE

 

 

 

AR: Combined non-financial statement of METRO AG – Actively managing sustainability

 

 

 

CRR: Management approach

 

 

 

CRR: My sustainable Restaurant

Energy Consumption in our Own Business/Climate Action

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Environmental matters

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Climate Action

 

 

 

CRR: Commitments, positions and targets – Climate Action

 

 

 

UN GC – Environmental protection

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Climate Action

 

 

 

CRR: Commitments, positions and targets – Climate Action

 

 

 

UN GC – Environmental protection

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Climate Action

 

 

 

CRR: Commitments, positions and targets – Climate Action

 

 

 

UN GC – Environmental protection

Food Waste

103-1

 

Explanation of the material topic and its Boundary

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Food Waste

 

 

 

CRR: Commitments, positions and targets – Food Waste

 

 

 

AR: Combined non-financial statement of METRO AG – Food Waste

 

 

 

UN GC – Environmental protection

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Food Waste

 

 

 

CRR: Commitments, positions and targets – Food Waste

 

 

 

UN GC – Environmental protection

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Food Waste

 

 

 

CRR: Commitments, positions and targets – Food Waste

 

 

 

UN GC – Environmental protection

Organic and Responsible Products

103-1

 

Explanation of the material topic and its Boundary

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Organic and Responsible Products

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Our focus areas – Conscious Proteins

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Organic and Responsible Products

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Our focus areas – Conscious Proteins

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Organic and Responsible Products

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Our focus areas – Conscious Proteins

Conscious Proteins

103-1

 

Explanation of the material topic and its Boundary

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Conscious Proteins

 

 

 

CRR: Commitments, positions and targets – Conscious Proteins

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Conscious Proteins

 

 

 

CRR: Commitments, positions and targets – Conscious Proteins

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Conscious Proteins

 

 

 

CRR: Commitments, positions and targets – Conscious Proteins

Raw Material Sourcing

103-1

 

Explanation of the material topic and its Boundary

 

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain and supplier development

 

 

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Raw Material Sourcing

 

 

 

CRR: Commitments, positions and targets – Raw Material Sourcing

 

 

 

UN GC – Human rights and labour standards

 

 

 

UN GC – Environmental protection

Packaging and Plastics

103-1

 

Explanation of the material topic and its Boundary

 

CRR: Materiality analysis 2019/20

 

 

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Packaging and Plastic

 

 

 

CRR: Commitments, positions and targets – Packaging and Plastic

 

 

 

UN GC – Environmental protection

103-2

 

The management approach and its components

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Packaging and Plastic

 

 

 

CRR: Commitments, positions and targets – Packaging and Plastic

 

 

 

UN GC – Environmental protection

103-3

 

Evaluation of the management approach

 

CRR: Management approach

 

 

 

CRR: Our focus areas – Packaging and Plastic

 

 

 

CRR: Commitments, positions and targets – Packaging and Plastic

 

 

 

UN GC – Environmental protection