GRI Standards Content Index

GRI indicator		Link/Comment 2020/21
102-1	Name of the organization	CRR: Imprint
102-2	Activities, brands, products, and services	AR: Group business model
102-3	Location of headquarters	CRR: Imprint
102-4	Location of operations	AR: Group business model
		AR: Affiliated companies
		AR: Store network by country and segments
102-5	Ownership and legal form	CRR: Imprint
		AR: Shareholder structure of METRO AG
		AR: Combined non-financial statement of METRO AG
102-6	Markets served	AR: Group business model
102-7	Scale of the organization	CRR: Key Performance Indicators – Diversity and Inclusion – Employees
		CRR: Key Performance Indicators – Company
		AR: Group business model
		AR: Asset, financial and earnings position
		AR: Capital structure
		Additional information:
		METRO sells products from renowned manufacturers as well as own brands that combine high quality with an attractive price. In Germany, for example, the entire assortment comprises around 186,000 at METRO Wholesale.
102-8	Information on employees and other workers	CRR: Key Performance Indicators – Diversity and Inclusion – Employees
		CRR: Key Performance Indicators – Diversity and Inclusion – Part-time rate
		Additional information:
		Due to different legal regulations in the individual countries in which METRO operates, it is not meaningful to indicate the proportion of fixed-term employment contracts. Since the proportion of persons who are not employees or employees bound by instructions (including employees and employees of contractual partners bound by instructions) is immaterial, it is not reported.
102-9	Supply chain	CRR: Sustainability strategy
		AR: Group business model
		Additional information:
		As a retail and wholesale company, our supply chain can be simplified as follows: Manufacturers, producers and producers of food and non-food products; transport, storage and distribution; stores; consumers. Our supply chain management approaches can be found in the sections related to our sustainability key focus areas.
102-10	Significant changes to the organization and its supply chain	AR: Sales and earnings development of the segments
		AR: Letter to the shareholders
		AR: Overview of financial year 2020/21 and outlook
		Additional information:
		In our purchasing processes we make sure that we are not dependent on our suppliers. Our supplier structure has not changed significantly in this respect. Accordingly, we do not report changes in supplier location, supply chain structure or supplier relationships (including selection and termination). METRO’s internal structures have also largely remained the same. The chapter Review of the Annual Report provides information on the changes.
102-11	Precautionary Principle or approach	CRR: Sustainability strategy
		CRR: Our focus areas
		CRR: Commitments, positions and targets
102-12	External initiatives	CRR: Commitments, positions and targets
102-13	Membership in associations and interest groups	Additional information:
	Membership in associations and interest groups	(PDF:) Memberships in selected organisations

GRI indicator		Link/Comment 2020/21
102-14	Statement from senior decision-maker	CRR: Letter from the Management Board
		CRR: Sustainability strategy
		CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas
		AR: Letter to the shareholders
		AR: Goals and strategy
		AR: Macroeconomic and industry-specific conditions
		AR: Report on events after the closing date and outlook
		AR: Opportunities and risk report

GRI indicator		Link/Comment 2020/21
102-16	Values, principles, standards, and norms of behavior	CRR: Sustainability strategy
		CRR: Our focus areas
		CRR: Commitments, positions and targets
		AR: Combined non-financial statement of METRO AG – Employee interests – Sustainable human resources (HR) strategy
		AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance - including the fight against corruption and bribery as well as antitrust violations
		AR: Corporate Governance

GRI indicator		Link/Comment 2020/21
102-18	Governance structure	AR: Combined non-financial statement of METRO AG - Actively managing sustainability
		AR: The Management Board
		AR: Advice and supervision in consultation with the Management Board
		AR: Work in the committees
		AR: Report of the Supervisory Board

GRI indicator		Link/Comment 2020/21
102-40	List of stakeholder groups	Additional information:
	List of stakeholder groups	Stakeholder relations - METRO Sustainable (metroag.de)
102-41	Collective bargaining agreements	CRR: Key Performance Indicators – Diversity and Inclusion – Employee representation
102-42	Identifying and selecting stakeholders	CRR: Sustainability strategy
		Additional information:
		Stakeholder relations - METRO Sustainable (metroag.de)
		The exchange takes place with stakeholders along the entire value chain and takes into account both our impact and the potential impact on us.
102-43	Approach to stakeholder engagement	CRR: Materiality analysis 2020/21
		AR: Combined non-financial statement of METRO AG – Responsible procurement and a more sustainable product range
		Additional information:
		Stakeholder relations - METRO Sustainable (metroag.de)
102-44	Key topics and concerns raised	CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas
		AR: Combined non-financial statement of METRO AG – Responsible procurement and a more sustainable product range

GRI indicator		Link/Comment 2020/21
102-45	Entities included in the consolidated financial statements	AR: Group business model
		AR: Consolidated group
		AR: Affiliated companies
		Additional information:
		The METRO Corporate Responsibility Report 2019/20 covers the main operating units, including the sales lines and service companies as well as the holding. In addition, the respective scope is noted in the indicators.
102-46	Defining report content and topic Boundaries	CRR: Materiality analysis 2020/21
102-47	List of material topics	CRR: Materiality analysis 2020/21
102-48	Restatements of information	CRR: Key performance indicators and targets
		Additional information:
		Any new representations of information in comparison with previous reports are explained by footnotes at the appropriate points, where available.
102-49	Changes in reporting	CRR: Key performance indicators and targets
		AR: Internal control system for financial and operational processes
		Additional information:
		Important changes to the scope of the report and the limitations of aspects, if any, are explained in the appropriate places.
102-50	Reporting period	CRR: About this report
102-51	Date of most recent report	CRR: About this report
102-52	Reporting cycle	CRR: About this report
102-53	Contact point for questions regarding the report	CRR: Imprint
102-54	Claims of reporting in accordance with the GRI Standards	CRR: About this report
102-55	GRI content index	CRR: GRI Content index
102-56	External assurance	CRR: About this report
	External assurance	CRR: Assurance about this report

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance - including the fight against corruption and bribery as well as antitrust violations
		CRR: Materiality analysis 2020/21
		CRR: UN GC – Anti-corruption measures
		Additional information:
		Corporate Governance - METRO AG
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance - including the fight against corruption and bribery as well as antitrust violations
		CRR: UN GC – Anti-corruption measures
		Additional information:
		Corporate Governance - METRO AG
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance - including the fight against corruption and bribery as well as antitrust violations
		CRR: UN GC – Anti-corruption measures
		Additional information:
		Corporate Governance - METRO AG

GRI 206: Anti-competitive Behavior 2016
206-1	Legal actions for anti-competitive behavior, anti-trust, and monopoly practices	AR: Remaining legal issues
		Additional information:
		Information on legal disputes, investigations and other legal issues as well as on the associated potential risks and effects for METRO can be found in section 48 “Remaining legal issues” in the notes to the consolidated financial statements of METRO AG as of 30 September 2021. Only legal matters of material importance for the net assets, financial position and results of operations of the Group or METRO AG are reported. The principle of materiality of management reporting is derived from § 315 HGB in conjunction with DRS 20 for the consolidated financial statements of METRO AG and from § 289 HGB in conjunction with DRS 20 for the individual financial statements of METRO AG.

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Protection of personal data
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Protection of personal data
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Protection of personal data

GRI 418: Customer Privacy 2016
418-1	Substantiated complaints concerning breaches of customer privacy and losses of customer data	Additional information:
		Group-wide Data Protection - METRO AG

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas – Diversity and Inclusion
		CRR: Commitments, positions and targets – Diversity and Inclusion
		CRR: UN GC – Human rights and labour standards
		AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion
		AR: Combined non-financial statement of METRO AG – Employee interests – Equal opportunities in the workplace
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion
		CRR: Our focus areas – Diversity and Inclusion
		CRR: Commitments, positions and targets – Diversity and Inclusion
		CRR: UN GC – Human rights and labour standards
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and Inclusion
		CRR: Our focus areas – Diversity and Inclusion
		CRR: Commitments, positions and targets – Diversity and Inclusion
		CRR: UN GC – Human rights and labour standards

GRI 405: Diversity and Equal Opportunity 2016
405-1	Diversity of governance bodies and employees	CRR: Key Performance Indicators – Diversity and Inclusion – Gender breakdown in managerial positions
		CRR: Key Performance Indicators – Diversity and Inclusion – Gender breakdown in managerial positions top management
		CRR: Key Performance Indicators – Diversity and Inclusion – Gender breakdown in managerial positions junior management
		CRR: Key Performance Indicators – Diversity and Inclusion – Gender breakdown in managerial positions of revenue generating units
		CRR: Key Performance Indicators – Diversity and Inclusion – Managers by age
		CRR: Key Performance Indicators – Diversity and Inclusion – Number of nationalities among managers
		CRR: Key Performance Indicators – Diversity and Inclusion – Employees
		CRR: Key Performance Indicators – Diversity and Inclusion – Employees by age group
		CRR: Key Performance Indicators – Diversity and Inclusion – Employees with a recognised severe disability or equivalent status
		CRR: Key Performance Indicators – Diversity and Inclusion – Employees by age group
		CRR: Key Performance Indicators – Diversity and Inclusion – Number of nationalities

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Environmental matters
		CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas – Food Waste
		CRR: Commitments, positions and targets – Food Waste
		CRR: UN GC – Environmental protection
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Environmental matters - Reduction of food waste
		CRR: Our focus areas – Food Waste
		CRR: Commitments, positions and targets – Food Waste
		CRR: UN GC – Environmental protection
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Environmental matters - Reduction of food waste
		CRR: Our focus areas – Food Waste
		CRR: Commitments, positions and targets – Food Waste
		CRR: UN GC – Environmental protection

GRI 306: Waste 2020
306-1	Waste generation and significant waste-related impacts	CRR: Our focus areas – Food Waste
	Waste generation and significant waste-related impacts	AR: Combined non-financial statement of METRO AG – Environmental matters - Reduction of food waste
306-2	Management of significant waste-related impacts	CRR: Key Performance Indicators – Amount of waste and recycling rate
		AR: Combined non-financial statement of METRO AG – Environmental matters - Reduction of food waste
		Additional information:
		The determination of the waste disposal method is based on the information provided by the waste disposal service providers we use.
306-3	Waste generated	AR: Combined non-financial statement of METRO AG – Environmental matters - Reduction of food waste
		CRR: Key Performance Indicators – Amount of waste and recycling rate
		CRR: Key Performance Indicators – Food Waste

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
		CRR: Our focus areas – Organic and Responsible Products
		CRR: Commitments, positions and targets – Organic and Responsible Products
		AR: Opportunities and risk report
		AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range
		AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products
103-2	The management approach and its components	CRR: Our focus areas – Organic and Responsible Products
		CRR: Commitments, positions and targets – Organic and Responsible Products
		AR: Opportunities and risk report
		AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range
		AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products
103-3	Evaluation of the management approach	CRR: Our focus areas – Organic and Responsible Products
		CRR: Commitments, positions and targets – Organic and Responsible Products
		AR: Opportunities and risk report
		AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range
		AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products

GRI 416: Customer Health and Safety 2016
416-1	Assessment of the health and safety impacts of product and service categories	CRR: Key Performance Indicators – Organic and Responsible Products
		AR: Opportunities and risk report
		Reasons for omission: Percentage data cannot be collected for internal reporting system reasons. In addition, METRO mainly only works on own-brand products in this area.

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
		AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership
		AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights
		AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain
		CRR: Management approach
		CRR: Our focus areas – Human Rights
		CRR: Commitments, positions and targets – Human Rights
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership
		AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights
		AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain
		CRR: Management approach
		CRR: Our focus areas – Human Rights
		CRR: Commitments, positions and targets – Human Rights
		CRR: UN GC – Human rights and labour standards
		Additional information:
		Principles on Fair Working Conditions & Social Partnership
		amfori BSCI Code of Conduct
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership
		AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights
		AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain
		CRR: Management approach
		CRR: Our focus areas – Human Rights
		CRR: Commitments, positions and targets – Human Rights
		CRR: UN GC – Human rights and labour standards
		Additional information:
		Principles on Fair Working Conditions & Social Partnership
		amfori BSCI Code of Conduct

GRI 414: Supplier Social Assessment 2016
414-1	New suppliers that were screened using social criteria	AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights
		AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain and supplier development
		CRR: UN GC – Human rights and labour standards
		Additonal information:
		Social criteria form a general contractual element (paragraph on social standards) in all own brand and brand contracts as well as through our Code of Conduct. Active screening for own brand suppliers happens automatically during the on-boarding into our social standard process as compliance with social criteria is a prerequisite for becoming a new supplier but new suppliers are not tagged as “new“ in our system.

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management
		AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19
		CRR: UN GC – Human rights and labour standards
103-2	The management approach and its components	CRR: Materiality analysis 2020/21
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management
		AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19
		CRR: UN GC – Human rights and labour standards
		Additional information:
		We report on 23 countries. We do not collect information based on the gender of employees. We do not calculate absentee rate as this issue is not related to Safety, but HR.
103-3	Evaluation of the management approach	CRR: Materiality analysis 2020/21
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management
		AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health
		AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19
		CRR: UN GC – Human rights and labour standards

GRI 403: Occupational Health and Safety 2018
403-1	Occupational health and safety management system	AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management
		Additional information:
		Occupational safety and health are managed and coordinated: At the corporate level by Expert Operational Safety, at Corporate, Security, Safety and Forensics Department At country level by Country and regional safety responsible persons. Each location has appointed safety responsible person. In addition, in certain countries, outsourced safety expert companies are being hired. Continuous improvement is achieved through an annual OSMS gap analysis. These results in the development of an action plan to improve the OSMS.
403-2	Hazard identification, risk assessment, and incident investigation	Additional information:
		The procedures for hazard identification, risk assessment and incident investigation are set out in the OSMS Policy and the OSMS Manual.
		Human Rights - Occupational Health and safety – it’s always safety first
403-3	Occupational health services	Additional information:
	Occupational health services	A company medical service has been appointed for METRO AG and other Group companies in Germany in accordance with § 1 ASiG. A specialist in occupational and general medicine acts as company physician. The occupational health services include mandatory travel medicine screening, blood glucose and blood pressure measurement for early diabetes detection, nutritional medicine consultation, G37 eye examination, ergonomics consultation at the workplace and a psychological consultation. All employees of the above-mentioned companies have access to the description of services via the internal social network. A visit by the company doctor is open to all the above-mentioned employees during working hours. The company medical service accompanies the risk assessments and inspections of workplaces and work sites in order to eliminate, exclude or reduce hazards of working and environmental conditions. Similar services are also offered at METRO's national subsidiaries. In order to purchase special office furniture or work equipment for health reasons, it is necessary for employees to disclose certificates or invoices for necessary equipment. Confidentiality is ensured by providing this data only to a specific group of people for review. The company physician is subject to medical confidentiality.
403-4	Worker participation, consultation, and communication on occupational health and safety	Additional information:
		Human Rights - Occupational Health and safety – it’s always safety first
403-5	Worker training on occupational health and safety	Additional information:
	Worker training on occupational health and safety	Human Rights - Occupational Health and safety – it’s always safety first
403-6	Promotion of worker health	AR: Combined non-financial statement of METRO AG - Employee interests - Well-Being
		Additional information:
		All interested employees in all METRO national as well as group companies were offered flu vaccinations and Covid-19 vaccinations as a voluntary service via the company medical services. In addition, METRO AG incl. METRO Digital, METRO Advertising, METRO PROPERITES, METRO Markets and MIB offers access to a so-called Employee Assistant Program, through which employees can, for example, obtain faster access to medical specialists.
403-7	Prevention and mitigation of occupational health and safety impacts directly linked by business relationships	Additional information:
		Human Rights - Occupational Health and safety – it’s always safety first
403-9	Work-related injuries	CRR: Key Performance Indicators – Human Rights - LTIFR
		AR: Combined non-financial statement of METRO AG - Employee interests - KPIs for occupational safety and health
		Additional information²:
		We collect following types of injuries: Fatality, Lost work day cases (LWDC), Medical treatment cases (MTC), Restricted Work Cases (RWC), First Aid cases (FA). Also, we collect commuting accidents and Near Misses, which are not included in LTIFR. We calculate following indicators: LTI (Lost Time Injury) and LTIFR (Lost Time Injury Frequency Rate) because these are the key control indicators for METRO. The other indicators required by GRI 403-9 are therefore not included. We provide information on all employees, without exception. During the reporting period, there was a one-digit number of high-consequence injuries. The main root causes for half of the cases were inattention of employees when working with moving equipment, the rest derived from wrong movement during manual handling of loads and organisation of workspace. All cases involve human factor, which, according to the hierarchy of controls, requires administrative controls, e.g., changing the way people work and conducting periodic safety equipment inspections, conducting trainings, changing the work patterns of personnel and giving appropriate instructions to personnel. METRO LTIFR FY 20/21: 1 For company employees: the total number of hours worked including overtime and training during the period. For contractor employees, the total number of hours worked for the company during the period. 2 The additional information on 403-9 presented below has not been subjected to the limited assurance audit in accordance with ISAE 3000 by KPMG AG Wirtschaftsprüfungsgesellschaft.
		Human Rights - Occupational Health and safety – it’s always safety first

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas – Packaging and Plastic
		CRR: Commitments, positions and targets – Packaging and Plastic
		CRR: UN GC – Environmental protection
103-2	The management approach and its components	CRR: Management approach
		CRR: Our focus areas – Packaging and Plastic
		CRR: Commitments, positions and targets – Packaging and Plastic
		CRR: UN GC – Environmental protection
103-3	Evaluation of the management approach	CRR: Management approach
		CRR: Our focus areas – Packaging and Plastic
		CRR: Commitments, positions and targets – Packaging and Plastic
		CRR: UN GC – Environmental protection

GRI 301: Materials 2016
301-2	Recycled input materials used	CRR: Key Performance Indicators – Climate Action – Amount of waste and recycling rate
		Additional information:
		Key Performance Indicators – Packaging and Plastic - METRO Sustainable (metroag.de)

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Environmental matters
		CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas – Climate Action
		CRR: Commitments, positions and targets – Climate Action
		CRR: UN GC – Environmental protection
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Environmental matters
		CRR: Our focus areas – Climate Action
		CRR: Commitments, positions and targets – Climate Action
		CRR: UN GC – Environmental protection
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Environmental matters
		CRR: Our focus areas – Climate Action
		CRR: Commitments, positions and targets – Climate Action
		CRR: UN GC – Environmental protection

GRI 302: Energy 2016
302-1	Energy consumption within the organization	CRR: Key Performance Indicators – Climate Action – Total energy consumption
		Additional information:
		We do not sell significant quantities of energy to third parties. The consumption of the individual energy sources is converted into MWh using standard factors. Total fuel consumption within the organization from renewable sources amounts to 17,000 MWh from METRO France for biogas.

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Environmental matters
		CRR: Materiality analysis 2020/21
		CRR: Management approach
		CRR: Our focus areas – Climate Action
		CRR: Our focus areas – Organic and Responsible Products
		CRR: Our focus areas – Conscious Proteins
		CRR: Our focus areas – Raw Material Sourcing
		CRR: Commitments, positions and targets – Climate Action
		CRR: Commitments, positions and targets – Organic and Responsible Products
		CRR: Commitments, positions and targets – Conscious Proteins
		CRR: Commitments, positions and targets – Raw Material Sourcing
		CRR: UN GC – Environmental protection
103-2	The management approach and its components	CRR: Our focus areas – Climate Action
		CRR: Our focus areas – Organic and Responsible Products
		CRR: Our focus areas – Conscious Proteins
		CRR: Our focus areas – Raw Material Sourcing
		CRR: Commitments, positions and targets – Climate Action
		CRR: Commitments, positions and targets – Organic and Responsible Products
		CRR: Commitments, positions and targets – Conscious Proteins
		CRR: Commitments, positions and targets – Raw Material Sourcing
		AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range
		AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products
103-3	Evaluation of the management approach	CRR: Our focus areas – Climate Action
		CRR: Our focus areas – Organic and Responsible Products
		CRR: Our focus areas – Conscious Proteins
		CRR: Our focus areas – Raw Material Sourcing
		CRR: Commitments, positions and targets – Climate Action
		CRR: Commitments, positions and targets – Organic and Responsible Products
		CRR: Commitments, positions and targets – Conscious Proteins
		CRR: Commitments, positions and targets – Raw Material Sourcing
		AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range
		AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products

Performance indicator	Raw material-specific policy and reporting training sessions with METRO workers	AR: Combined non-financial statement of METRO AG – Customer – Responsible procurement and a more sustainable product range

GRI indicator		Link/Comment 2020/21
GRI 103: Management approach 2016
103-1	Explanation of the material topic and its Boundary	CRR: Materiality analysis 2020/21
	Explanation of the material topic and its Boundary	AR: Combined non-financial statement of METRO AG – Employee interests
103-2	The management approach and its components	AR: Combined non-financial statement of METRO AG – Employee interests
103-3	Evaluation of the management approach	AR: Combined non-financial statement of METRO AG – Employee interests

GRI 401: Employment 2016
401-1	New employee hires and employee turnover	CRR: Key Performance Indicators – Diversity and Inclusion – New employees by gender
		CRR: Key Performance Indicators – Diversity and Inclusion – New employees by age
		CRR: Key Performance Indicators – Diversity and Inclusion – Employee turnover by gender
		CRR: Key Performance Indicators – Diversity and Inclusion – Employee turnover by age

Corporate Responsibility Progress Report 2020/21

Universal standards

Organizational profile

Strategy

Ethics and integrity

Governance

Stakeholder engagement

Reporting practice

Material topics

Business ethics and transparency

Data privacy and security

Employee diversity and inclusion

Food waste management

Healthy and nutritious products

Human rights

Occupation health, safety and well-being

Packaging and plastic

Resource-efficient operations

Responsible sourcing and sustainable assortment

Talent attraction and development